Privacy Policy

1. Information We Collect

We may collect:

• Your name, email address, phone number, company, and website.
• The demo industry or call type you select.
• Call details, recordings, transcripts, summaries, and outcomes.
• Basic technical data such as your IP address, browser, device, and request time.
• Appointment details you provide when booking a call.

2. How We Collect Information

We collect information from website forms, demo calls, messages, scheduling tools, and ordinary website and security logs.

3. How We Use Information

We use information to:

• Provide the demo, callback, or meeting you request.
• Respond to questions and communicate with you.
• Operate, protect, troubleshoot, and improve our website and services.
• Prevent fraud or misuse and comply with the law.

4. How We Share Information

We may share information with providers that help us run website forms, workflows, scheduling, phone calls, AI services, hosting, and security. We may also share information when required by law or during a business sale or transfer.

We do not sell or rent your personal information.

5. AI Calls and Recordings

Our demo calls use an automated AI-generated voice. Calls may be recorded and transcribed for quality, training, troubleshooting, and service improvement. By requesting a demo call, you agree to receive that call at the number you provide.

6. Data Retention

We keep information only as long as reasonably needed to provide our services, maintain business records, improve quality, protect our systems, and meet legal obligations. We delete or de-identify information when it is no longer needed where reasonably practical.

7. Your Rights

Depending on where you live, you may ask to access, correct, delete, or receive a copy of your personal information. You may also withdraw consent or object to certain uses. To make a request, email Conner@CoViAutomations.com.

8. Cookies and Security

Our website does not currently use advertising cookies or third-party advertising analytics. Our site and service providers may use essential technology and logs to operate and protect the site. Third-party scheduling pages may follow their own privacy practices.

We use reasonable safeguards to protect information, but no website or data system is completely secure.

9. Children

Our website and demos are intended for business users who are at least 18 years old. We do not knowingly collect personal information from children.

10. Changes and Contact

We may update this policy from time to time. The effective date above will show when it was last changed.

Questions or privacy requests may be sent to CoVi Automations at Conner@CoViAutomations.com.